CHC application process

Overview

We have recently reviewed the NHS CHC appeals within the regional team.

Out of this review we identified potential areas for training particularly around complex communication between staff and carers/advocates.

We are now undertaking this survey so that we may better understand:

1) staff training needs

2) how to develop an effective  education package in relation to difficult and complex conversations, and

3) how to improve carers / advocates experience of NHS Continuing Health Care t

Please can you complete this survey only if you have been involved in undertaking a NHS Continuing Health Care needs assessment.

Your responses will be confidential and used only to inform a future training programme.