Privacy Policy

We (NHS England) provide this service (Citizen Space). The technology behind this service and its operation is provided by Delib.

Privacy - Key Facts

When you submit information to us using this service, it's treated sensitively in accordance with data protection principles.

For information you submit:

  • NHS England is the data controller.
  • Delib is the data processor.

Privacy - Further Information

Delib's privacy policy explains how Delib will collect, safeguard and process your data on behalf of NHS England.

What information do we collect?

Any information you provide to NHS England will only be used by us, our agents and service providers and will not be disclosed unless we are obliged or permitted to by law to do so.

If you send offensive, inappropriate or objectionable content anywhere or otherwise engage in any disruptive behaviour, we may use whatever information is available to us, about you, to stop such behaviour. We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met.

The Data Protection Act

Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data and keep strict security standards to prevent any unauthorised access to it.


We do not pass on your details to any third party or other government department.

Changes to our policy

If our privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing the page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

Security

This site has security measures in place to protect the loss and alteration of information under our control.