2018 Friends and Family Test Development Project - Suppliers Survey

Closed 31 Jul 2018

Opened 20 Jun 2018

Contact

Terry Morgan

(Senior Insight Account Manager)

Insight and Feedback Team

england.friendsandfamilytest@nhs.net

Overview

NHS England's Insight & Feedback Team is running a development project during 2018/19, reviewing the operation of the Friends and Family Test (FFT) and how it could be improved. The review will take account of learning and research so far and will be collaborative with those delivering the FFT and will involve testing of proposals to ensure any change delivers benefits.

Why your views matter

This questionnaire is one part of the review process, and gives you the opportunity to provide us with your views specifically from a supplier perspective, on where the FFT is working well, and where it might be improved. You will also be able to tell us if there would be any unwanted consequences or avoidable costs from any changes.

Audiences

  • Suppliers

Interests

  • Patient and public voice
  • The mandate
  • Commissioning