Survey for NHS England and NHS Improvement patient and public voice partners

NHS England and NHS Improvement (NHSEI) considers our partnership with people and communities to be central to the way that we work. We are committed to ensuring that patient and public voices (PPV) are at the heart of shaping our healthcare services.

Each year we run a survey of PPV partners and Chairs of groups that have PPV partners on them. We invite them to share their views and experiences of patient public voices in NHS England and NHS Improvement. This didn’t happen last year due to the COVID-19 pandemic. Insights from previous surveys have been used to improve the way we work with PPV partners and maximise the impact they can have. For example, we have used feedback to improve the training and support we offer to PPV partners and Chairs.

The findings of the survey will be reviewed by the specific area of NHS England and NHS Improvement that you are involved with, to consider what actions can be taken to make positive change. To enable this, when completing the survey please be clear about which NHSEI group (committee, board or activity) you are part of. If you are involved in more than one group, please answer the questions with your overall view of your PPV experience and use the comment box to distinguish between groups if necessary.

The 2021 survey will run until 2 August 2021. Please reflect on the last 12 months you have been working with NHS England and NHS Improvement. If you are new to your role, it may be difficult to answer some of the questions. You can indicate this in the comment boxes provided, and answer what questions you can based on your experiences so far.

The survey should take no longer than 10 minutes to complete. We hope that you can give open and honest feedback about your experience of NHS England and NHS Improvement. We will treat your responses confidentially. Responses will be anonymised before being published and will only be seen by the engagement team at NHS England and NHS Improvement.

We truly value the significant contribution that PPV partners make towards improving our NHS and we thank you for the commitment and expertise you bring. Thank you for taking the time to give us your views through this survey.