Improving health and wellbeing support for armed forces families in England

Closed 30 Nov 2020

Opened 30 Sep 2020


The NHS in England provides healthcare services for families of serving personnel (regular and reserve) who have registered with an NHS GP practice and the families of veterans. 
Whilst most armed forces families enjoy healthy lives, the unique circumstances of military life can cause pressure for some, and affect an individual’s health and wellbeing. This is in addition to moving home every few years, which can make accessing the NHS difficult. 

These factors can affect the lives of armed forces families, creating a difficult situation for them. We want to help change this, so armed forces families are able to access local NHS services easily in all parts of England. We also want to ensure that they can get care and support from clinicians and people who understand their health and wellbeing needs. 

This questionnaire is an opportunity for people and organisations to share their views on how we can do this. 

Why we are engaging

We want you to share your thoughts, experiences and ideas by filling in this questionnaire, which covers NHS services in England only.

Anyone can share their views, however, we are particularly keen to hear from armed forces families (regular, reserve and veteran families), people who are serving in or who have served in the British armed forces and organisations working with or supporting the armed forces community. Responses will be treated in confidence and help us to improve the care and support we offer to armed forces families in England. 

For more information, see the engagement document.

Download an easy read version of the engagement document.

Download a copy the Nepalese version of the engagement document and questionnaire.

These documents include information on why we are doing this and how to share your views.  

If you'd like to host an online engagement event or would like an NHS representative to join an online engagement event, please email

What happens next

Feedback from this engagement is being independently analysed and written up into a feedback report. All information will be treated in confidence and anonymised with no identifiable data.  

The report will be shared with decision makers to shape what support will be put in place for armed force families in the future. Implementing this will require ongoing conversations with armed forces families to ensure we are getting things right.  
The engagement feedback report will be made publicly available and shared with those who gave their feedback and asked to be kept informed of progress. 

We will make sure future opportunities to be involved with this work are promoted widely to ensure we hear from as many people as possible.  


  • Staff and organisations across the health system
  • Patients and the public


  • Patient and public voice
  • Reducing health inequalities
  • Military